I have been working in the call center industry for more than 5 years which gives me a vast amount of experience in customer service. It also helped me develop multi-tasking skills with efficiency and keen attention to detail. Working in a call center also helped me to become proficient in multiple computer applications like Google Suites, Office applications (Word, Excel), Slack for communication, Zoom, different kinds of CRM and email management systems. I am also well-organized and can work with less supervision. I have also worked as a Workforce Administrator wherein I provided admin support to the operations team. I also worked as Customer Support where I performed outreach to the customers and schedule them for onboarding.
My experience working in different positions made me a well-rounded individual and working with different teams has not been a problem for me. I am open to learn new things and I am a fast-learner.
