Dedicated and detail-oriented Customer Service Representative with experience supporting USA-based cruise line customers and UK-based telecom clients. Skilled in customer support, technical troubleshooting, reservation handling, and account management. Proficient in CRM systems, Google Workspace, AVAYA, CXone, and Microsoft Office tools. IT graduate with additional experience in graphic editing, website management, and administrative support. Strong communication, multitasking, and problem-solving abilities in fast-paced environments.
