I’m an Ecommerce & Logistics Operations Virtual
Assistant with 3+ years of hands-on experience supporting
fast-moving businesses where customers, bookings, dispatch, quotes, and
invoicing must run smoothly every day.
If you need someone who can manage your operations
end-to-end—customer communication, calendar/booking management, quotes, job updates with drivers/teams, invoicing and AR follow-ups, product listing, SEO
content, website admin, and organized back-office support—that’s exactly
what I do.
What I do best (Core Skills)
- Customer Support / Email Management (professional, fast, organized responses)
- Booking+ Calendar Management (scheduling jobs, confirmations, reschedules)
- Quoting & Follow-ups (requesting details, preparing quotes, closing bookings)
- Dispatch/ Driver Coordination (job updates, ETAs, status tracking, issue escalation)
- Invoicing + Accounts Receivable (AR) (sending invoices, tracking payments, reminders)
- Admin Operations (file organization, documentation, data encoding, reporting
support)
-Social Media Support (basic posting/graphics coordination for consistent presence)
- Ecommerce Support (product listing, product design support, SEO product
descriptions, website updates)
Industry Expertise
- Logistics/ Transport / Delivery / Moving services
- Ecommerce Operations
- Education Admin Support (student data organization, office admin workflows)
Software & Tools
-QuickBooks
-Canva
-Sage
-Chat GPT
-Google Workspace
Specialties
Logistics admin, dispatch coordination, booking/quotes, customer support, invoicing & AR, ecommerce product listings, SEO descriptions, website admin, Accounts support.
If you want a VA who can keep operations moving, protect
customer experience, and help cashflow through consistent invoicing +
follow-ups, send me a message with your workflow and volume
(bookings/orders per day) and I’ll tell you the fastest way I can stabilize and
improve it.
