I have seven years of experience in both customer-facing roles and IT support/technical service desk positions. This experience has enabled me to develop both technical and soft skills, making me adaptable to the demands of global businesses. My background in tech has instilled an ownership mindset, allowing me to take full responsibility for my projects and gain trust from my colleagues. Positive energy and mindset have facilitated harmonious collaboration with tea-----------mbers. With the support of managers and colleagues, I have efficiently handled complex customer issues while continuously innovating and learning new skills.