As a former journalist and closed caption transcriptionist for a news program produced by one of the leading media industries, in the Philippines, I have gained valuable experience in communication, broadcasting, and social media content writing. And also, worked as a barista for almost a year wherein I was able to hone myself professionally by dealing with different kinds of people. For almost 3 long years of experience as a Virtual Assistant specializing in Customer Service representatives, Agents, and Customer Support for a government program in the US which is the Affordable Connectivity Program in partnership with Excess Telecom, I have honed my skills in creating engaging different kinds of customers and field agents around the US, providing excellent customer service, managing online communities. Furthermore, my background in customer service, sales, and marketing has contributed to my effectiveness in this dynamic industry. As a Sales and Lead Generation Expert, I have developed a keen understanding of customer needs and preferences, enabling me to generate successful sales and drive business growth.
Overall, my combined experience in journalism, social media management, and sales has equipped me with a diverse skill set to excel in various professional roles within the industry.
