Hi there!
I'm -----------, your Virtual Assistant, expert in inbound and outbound calls.
I began my career as a Sales Insurance Associate at Citi Motors Inc. where I specialized in selling car insurance over the phone. My other roles were at Genpact and VXI; all of which involved handling financial matters for banks, managing collections as well as billing inquiries and also sharpening my customer service skills.
At Alorica, I had an outstanding performance as a Senior Customer Service Representative with my emphasis on healthcare insurance claims and appointment scheduling. Presently, working for Capital One in the position of Senior Operations Representative in Fraud and Dispute Department, I am responsible for ensuring that sensitive financial matters are handled carefully.
During this period I have demonstrated fluent English and Filipino language skills, adequate knowledge of CRM systems like Empath Software or Calabrio and proficiency with Slack programs. Having studied nursing at Emilio Aguinaldo College, I offer a combination of expertise in healthcare and excellent customer service skills based on my passion to serve clients exceptionally well so that organizations flourish.
Contact me now, and let's start growing your business!
