I'm thrilled to contribute to your company's expansion by sharing my expertise and experience gained from five years total experience of providing customer service and as a technical support for various accounts at Oracle, Digihub, and Azpired. For an insurance company, I worked as a telemarketing as well. I have dealt with emails, chats, and phones. I've worked as a skilled worker in Japan for three years, and my area of competence is interpersonal communication. I am focused , determined individual and I am confident that I can easily adapt and learn fast.
Technical Consultant Responsibilities:
*Performing analyses on hardware, software, and network capabilities.
*Consulting with management and other departments as required.
*Improving system efficiency by consulting with end-users and providing innovative solutions.
*Analyzing and improving the performance of web-based portals.
*Resolving logged errors, as well as ensuring system security and encryption.
*Documenting processes and monitoring system performance metrics.
*Ensuring that computer hardware remains compatible with software updates.
*Implementing the latest technological advancements and solutions.
*Performing diagnostic tests and troubleshooting.
*Training end-users on hardware functionality and software programs.
