With three years of experience as a Customer Service Representative in a BPO company, I have honed my skills in managing international accounts across various lines of business, including telecommunications, retail, and food delivery. I excel in providing chat support, email support, and voice support, ensuring customer satisfaction through effective communication and problem-solving.
In addition to my customer service background, I have one year of experience as a General Virtual Assistant. I am adept at managing emails, scheduling and organizing meetings through Google Calendar, handling customer retention, and performing a variety of administrative tasks. My diverse skill set and dedication to providing exceptional service make me a valuable asset to any team.
