I have been a CSR for more than 2 years under a healthcare account that specializes in medical billing, medical claims, prior authorization, verifying insurance, and patient assessment concerning their coverages, finances, and responsibilities.
In addition, I have changed my career and became a lead generation specialist/appointment setter for over 2 years and honed my skills in verbal communication and data gathering/encoding.
Moreover, I have been doing admin tasks like updating lead database in our sheet and CRM and monitoring/reporting teams productivity. I have also managed clients emails, calendar, and personal social accounts.
