Results-driven professional with 9+ years of experience in the BPO industry, specializing in customer support for healthcare (3 years) and Telco (6 years) sectors. Proven track record of delivering exceptional service and driving customer satisfaction. Currently leveraging my expertise as a Credentialing Specialist for Dental Providers. I am not comfortable with settling, and I am always looking for opportunity to do better and achieve greatness. Willingness to learn and to be trained at this point.