Experienced Booking Agent with 8 years in the travel industry supporting airlines, OTAs, and travel loyalty platforms. Proven experience with global brands including Jetstar Australia, United Airlines, Expedia Group, and Arrivia. Highly skilled in handling new bookings, complex itineraries, and post-ticketing services including changes, cancellations, and refunds. Advanced user of Sabre and Amadeus GDS with over 7 years of hands-on experience. Recognized for accuracy, efficiency, and excellent customer service in high-volume environments.
