Experienced OTA Specialist | Hospitality & Guest Services ExpertWith extensive experience managing and optimizing over 50 property listings on leading OTA platforms, I specialize in maximizing booking potential and driving consistent revenue growth. I’ve successfully managed operations across platforms such as Airbnb, -----------, Expedia, and more for brands like George Residence, IBIC Holdings, and Bayun Group, skillfully using tools like Hospitable, PriceLabs, and Uplisting to implement dynamic pricing strategies, enhance listing appeal, and synchronize calendars to prevent overbookings. My background spans the U.S., Indonesia, Thailand, and Nigeria, enabling me to adapt to diverse markets and enhance guest satisfaction worldwide.Key Skills:OTA Management: Expert in listing optimization, calendar synchronization, dynamic pricing, and guest communication to maintain high visibility and booking rates.Market Analysis: Skilled in market research and competitor analysis to stay competitive and strategically adjust pricing and offerings.Customer Satisfaction: Dedicated to creating seamless booking experiences and maintaining high guest satisfaction from inquiry through post-stay.Operational Efficiency: Proven ability to work cross-functionally, streamlining processes to boost operational productivity and revenue.Additional Experience in Data Analysis & Lead Generation: Leveraged data-driven insights and lead generation strategies for organizations like Geneva Supply and Refocus Philippines, optimizing CRM management, improving lead quality, and enhancing client acquisition.With a solid foundation in front office management and hotel operations from early roles in Thailand’s luxury hospitality sector, I bring a comprehensive understanding of both OTA and on-site guest management, making me a well-rounded asset in any travel or hospitality team.
