Hi! I’m Steffi — a reliable and detail-oriented professional with 10+ years of experience in customer support, client success, operations coordination, and administrative support. I enjoy helping businesses stay organized, improving workflows, and creating great experiences for clients and customers.
Over the years, I’ve worked with SaaS, marketing, and business consulting companies handling onboarding, CRM management, billing support, legal document processing, project coordination, and customer communication through email, chat, and phone support. I’m experienced with tools like Creatio CRM, Basecamp, Zendesk, Maxio, and Webflow.
I’m highly organized, proactive, easy to work with, and comfortable working remotely with minimal supervision. I take pride in being dependable, learning quickly, and always finding ways to support both clients and teams efficiently.
