I’m a detail-oriented professional with experience in data support, administrative operations, and customer service. I enjoy helping businesses stay organized and make better decisions by combining strong administrative skills with data analysis tools like SQL, Tableau, and Excel.I previously worked as an Advisor I at Concentrix, where I handled customer support through chat, email, and voice channels. I maintained accurate records, processed transactions, updated CRM systems, and managed documentation while consistently meeting performance and quality metrics in a fast-paced environment.I also supported data collection and reporting initiatives with DILG – NAPOLCOM, where accuracy, organization, and confidentiality were essential. This experience strengthened my ability to handle large datasets, track progress, and prepare structured reports.Here’s what I can help with:• Data cleaning and reporting using Excel• Writing SQL queries for data extraction• Building dashboards in Tableau• Data validation and documentation• Email and calendar management• CRM and ticketing systems• Administrative and operations supportI hold a Bachelor of Arts in Legal Studies from Lyceum of the Philippines University, which helped me develop strong analytical thinking and attention to detail.I’m dependable, organized, and comfortable working independently or with a team. I’m currently open to remote opportunities in Data Analysis, Virtual Assistance, and Operations Support roles.Let’s connect!
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