I'm -----------, an experienced Operations Manager and Virtual Assistant with over 6 years supporting U.S.-based companies in healthcare, insurance, customer service, and eCommerce. I have a strong background in team leadership, account management, and client support across platforms like Shopify, Shopee, TikTok, and Facebook.
My skills include email and calendar management, order processing, customer support (chat, email, ticketing), social media moderation, CRM tools (Salesforce, Atlas, Omni, Avaya, Samson, Sisco, THQ), and basic design using Canva and Adobe. I'm fluent in English and Tagalog, detail-oriented, proactive, and dependable.
I've helped reduce response times by 60%, boosted sales by improving online shop aesthetics, and stayed on top of current trends to keep clients updated and competitive. I never miss deadlines, manage multiple accounts with ease, and bring strong leadership to every project.
