Serve as the primary point of contact for client inquiries, providing timely and
professional assistance via phone, e-mail, and in-person.
• Assist the sales team with order processing, quote preparation, invoicing/proforma
invoice, credit and credit note, follow-up payment of clients, accreditation of new
customers, return process and customer complaints.
• Strong support between salespersons, customers, and warehouse managers for delivery
schedule
• Perform basic accounting functions such as data entry and reconciliations.
• Support sales executives by completing and updating pending orders, keeping
department heads informed of any issues with delivery.
• Support the administrative team with various tasks such as filing, scanning and
document management.
• Responsible for request and activation of new products and price updates in the system.
• Assist sales to maintain system update of products and prices, provide necessary
documents required by customers.
• Prepare daily/weekly sales monitoring report and monthly detailed sales report.
• Monitor and update inventory, prepare stock requisition for restocking to meet demand.
Admin and Sales Support Officer
Saint-Gobain Philippines Co. Ltd., Inc.
Duties and Responsibilities
• Provide general administrative support to sales team including order process,
invoicing, follow-up payment to customers and delivery schedule.
• Support marketing team by coordinating promotional activities and events.
• Act as a liaison between the sales team and other departments within the
organization.
• Verify records of incoming shipments, monitor vessel arrival and departure, update
and maintain shipment records.
• Update clients on vessel activities and status of cargo clearance, update database on
vessel arrivals, vessel departures and cargo documentation.
• Coordinate with forwarder and trucker for shipment update and billing process.
• Arrange direct delivery from port to customer warehouse.
• Conducting product research and sourcing new suppliers and vendors, request quotes
and compare prices, arrange payment of suppliers.
• Process renewal of company business permit and import license, filing of GIS.
• Arrange hotel accommodation and travel arrangements, process fleet card and mobile
plan for new sales tea-----------mber.
• Monitor and replenish office supplies and pantry supply
