Dedicated professional with 4 years of experience in customer service within the BPO industry and 1 year of proven expertise as a Social Media Manager. Skilled in handling client inquiries, resolving concerns with efficiency and empathy, and building strong customer relationships. Adept at creating engaging social media content, driving audience growth, and managing brand presence across multiple platforms. Known for adaptability, strong communication skills, and a results-driven approach that balances customer satisfaction with business objectives.
Verified
