I am a Commercial Lines Insurance Virtual Assistant with hands-on experience in policy servicing and back-end insurance operations. I specialize in processing Certificates of Insurance (COIs), ACORD forms, endorsements, cancellations, reinstatements, indexing, and policy documentation using AMS360 and ImageRight.
I have experience supporting agents and carriers by ensuring accurate policy data, resolving pending requirements, and maintaining compliance with workflow standards. My background in administrative and customer support has strengthened my attention to detail, efficiency, and ability to handle high-volume tasks with accuracy.
I am highly reliable, process-driven, and comfortable working in fast-paced environments. I am seeking long-term remote opportunities where I can contribute my insurance operations expertise and support US-based agencies in delivering accurate and timely policy servicing.
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