Experienced Property Management Assistant with over 3 years supporting leasingoperations, tenant communications, and property listings using tools like AppFolio, MLS,Matrix, ZipForm, and DocuSign. I’m skilled in coordinating showings, screening applicants,and preparing lease agreements with care and confidentiality. With 2 years of customerservice experience managing high-volume inquiries and maintaining a 95%+ quality score,I’m dedicated to building positive relationships and delivering organized, efficient support toensure a smooth leasing process for both tenants and property owners.