Medical Virtual Assistant | Medical Virtual Receptionist | Patient Intake Coordinator
Hello there, I'm ----------- from the Philippines. Think of me as your Healthcare Virtual Assistant working behind the scenes, ensuring you stay focused on what matters most — caring for your patients and growing your practice. While you prioritize your clinical responsibilities, I streamline your administrative, insurance, and patient-support tasks (e.g. support scheduling, billing, and administrative coordination) to keep your operations running smoothly.
What I Do Best & Can Help You With:
Administrative support
Intake form assistance
Insurance verification
Insurance Eligibility checks
Prior authorization support
Claims eligibility verification
Claims processing
Claims payment tracking
Policy and coverage education
Medical documentation
DME order processing
Invoicng and EOB support
Patient communication
Sales order processing
Manage denials and rejections
Provider and patient coordination
Patient intake coordination
HIPAA-compliant data handling
Patient records management
Maintain daily/weekly reports
Reviewing claim discrepancies
New patient referral coordination
Coordination with patients, providers, insurers
Submit appeals with correct documentation and case logs
Maintain and update Electronic Health Records (EHR/EMR)
Prepare and submit pre-billing and claims reports
Process and track prior authorizations
Billing follow-ups and claims tracking
Manage patient scheduling and follow-up appointments
Patient outreach, re-engagement, and lead follow-up
Address discrepancies in insurance, patient data, or medical orders
Manage patient appointments, scheduling, cancellations, and reminders
Medical Coding & Billing:
Proficiency in ICD-10, HCPCS, and CPT codes for accurate diagnosis, procedure, and equipment coding
Work With Me This Year. You'll Find Me:
Patient-focused and service-oriented
Knowledge of medical terminology
Naturally friendly, empathetic and calm under pressure
Highly organized and able to work independently
Able to multitask while maintaining accuracy
Proven experience as a Virtual Assistant in a healthcare setting
Have excellent English communication skills — both written and spoken
Understanding of HIPAA and other healthcare regulations
Handle sensitive patient data with confidentiality and care
Strong organizational skills and attention to detail
Has integrity, is reliable, and takes initiative without constant supervision
Familiar with appointment scheduling and patient records management
Reliable computer, high-speed connection, noise-canceling headset, quiet workspace
Familiar with EHR/EMR systems, insurance portals, and other healthcare software
Invite me for an interview!
If you’re looking for a dependable Medical VA who can support your practice behind the scenes, I’d love to discuss how I can help. Feel free to message me.
Medical Services, Healthcare, Patient Care, Electronic Health Record, Virtual Assistant, Medical Scribing, Medical Knowledge, HIPAA Compliance, Medical Billing, Electronic Health Record, Claims Processing, English Speaking, Scheduling, Medical Coding, Attention to Detail, Medical Virtual Receptionist, Google Sheets, Onboarding, Client Relationship Management, Customer Service, Accuracy Verification, Communication, Microsoft Excel, Prior Authorization, English Proficiency
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