Throughout my six-year tenure as a Team Manager at Amazon, a prominent online shopping platform in the US, I developed and refined my skills in customer service and team leadership. My one-year experience as a Customer Service Representative at Verizon, the leading telecommunications company, provided me with valuable insights into managing business accounts in the retention department. Renowned for my strong work ethic, I am committed to delivering exceptional service, efficiently resolving issues, and offering unwavering support as an optimistic and dependable assistant.