I am a passionate and motivated virtual assistant with extensive experience in customer service. I am previously employed for TMA Group, working exclusively with Qantas, Jetstar Airways and other Australian companies. My responsibility is to be the main point of contact of the account managers to ensure the operations run smoothly for the customers across the Australia and international distribution by supplying business critical items and managing pre-production, orders, logistics, inventory levels. I am also task to manage queries and emails, setting reminders, conducting research, preparing reports, obtaining freight quotes, updating critical information in the system such as prices and contracts, checking pre invoices and creating to do list and processes.
