I work in a Telco Company with a strong background in Project Management and Ensuring process excellence and service quality. I also worked as a Senior High School teacher for 3 years. I excel in overseeing service QA operations and driving continuous improvement initiatives.
My Expertise Includes:
Quality Assurance: Implementing robust QA processes to uphold standards and optimize workflows.
Administrative Support: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) for creating documents, managing spreadsheets, and crafting impactful presentations.
Data Analysis and Automation: Skilled in automating Excel formulas to streamline data processing and conducting insightful data analysis for informed decision-making.
I am passionate about leveraging my skills to deliver high-quality results and contribute effectively to your projects. Let's collaborate and achieve excellence together!
