Customer service professional with strong experience handling inbound and outbound calls in a fast-paced retail account. Skilled in resolving customer concerns, processing orders, and delivering clear and friendly communication.
Experienced in managing medical faxes with accuracy, confidentiality, and proper documentation.
Previously worked as a Logistics Coordinator at Napora, gaining expertise in shipment tracking, inventory coordination, and time-sensitive problem resolution. Known for being detail-oriented, adaptable, and able to stay calm under pressure while providing excellent customer support.
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