I am an experienced Hotel Reservation Specialist with a strong background in managing bookings and delivering exceptional customer service. In addition to handling reservations, I support special projects within the hotel, including managing email communications for high-end Sales Representatives, Regional Directors, and other senior leaders.
I also perform detailed data entry tasks, ensuring accurate and up-to-date hotel information through manual system updates. Furthermore, I have hands-on experience using the Amadeus GDS system for reservations and travel management.
