I am a detail-oriented and dependable Virtual Assistant with a strong background in customer support, operations, and process-driven work. With experience handling high-volume accounts under Teleperformance (T-Mobile) and serving as part of the Escalation Team for Shopee at SupportZebra, I have developed strong skills in documentation, billing review, compliance, and customer communication.
I am comfortable working independently in a remote setup and am highly organized when managing emails, spreadsheets, case tracking, and backend processes. I take ownership of my tasks, follow instructions carefully, and ensure accuracy in everything I handle. My strengths include attention to detail, structured workflow management, confidentiality, and meeting deadlines consistently.
I am looking for a long-term opportunity where I can support daily operations, help streamline processes, and contribute to business growth with reliability and professionalism.
