I am a versatile professional with extensive experience in customer service, financial support, and education. As a Customer Service Representative, I have effectively managed inbound and outbound calls to ensure customer satisfaction. My role as a chat support agent for PayPal involved handling a full range of financial services, including disputes, audits, financial statements, and bank reconciliation. Additionally, I have a strong background as an ESL Teacher, catering to a diverse and large student population. I am known for my efficiency, strong interpersonal skills, and commitment to continuous improvement.
