Dedicated and results-oriented Quality Assurance and Customer Service Specialist with over 9 years of experience in the outsourcing industry. Effective communicator with strong attention to accuracy and superior ability in managing time to meet multiple priorities and deadlines. Able to rapidly gain product knowledge and skilled at evaluating both verbal and written customer interactions. Skilled in order fulfillment management, inventory control, and logistics coordination, with hands-on experience using Shopify to streamline operations and enhance customer satisfaction.
