Detail-oriented and reliable remote worker with over 3 years of combined experience in customer service, data mining, email support, and virtual assistance. Started as a Customer Service Representative at Alorica, handling seasonal accounts like Teleflora, demonstrating strong communication and problem-solving skills. Gained 2 years of hands-on experience in data mining and email importing, followed by a 2 year of non-voice support as an Email Support Agent at Doz Outsourcing Agency. Also served for 1 year as a Virtual Assistant, supporting administrative tasks, calendar management, and client communication. Tech-savvy, self-motivated, and committed to delivering high-quality remote support.
