I have been working in a BPO industry for 15 years including supervisory role for 8 years in a healthcare account. I handled claims, insurance verification, medical records, utilization management and patient intake. This experience nurtured me to become more patient, kind and professional in handling different customers and this helps me deliver great quality of service. I am also an expert in different applications such as Excel, Word, Outlook, Team, PowerPoint and others.
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