• Organizing technician visits to the store in accordance with client requests.
• Procuring necessary equipment and liaising with suppliers.
• Conducting advance calls to technicians to remind them of scheduled arrival times.
• Serving as the primary point of contact for on-site issues affecting job performance.
• Updating clients via email on job progress.
• Furnishing technicians with detailed instructions based on client requirements.
• Inspecting deliverables and ensuring technician work meets quality standards.
• Authorizing payments for completed technician work and adjusting as necessary.
