I have almost 6 years of experience working in the BPO industry, with a strong background in both telecommunications and insurance support. As a Customer Service Representative in a telecom company, I assisted customers by adding minutes, selling phones, and troubleshooting issues with network connectivity, such as problems with calls, texts, or mobile data.
I also worked in an insurance company, where I was responsible for data encoding, verifying payment amounts, and creating tickets for processing. I am proficient in using Microsoft Word, Excel, PowerPoint, and PDF tools, and I am very detail-oriented when handling tasks that require accuracy and consistency.
I am a fast learner, reliable, and committed to delivering excellent customer service and support. I am now looking for a long-term online job where I can apply my skills and grow professionally.
• Customer Service
• Ticketing Systems
• Data Entry
• Data Verification
• Email Support
• Telecommunications Support• Chat Support
• Insurance Processing• Technical Support
• Problem Solving• Microsoft Excel
• Attention to Detail• Microsoft Word
• Fast Learner• Microsoft PowerPoint
• Time Management
• PDF Management
• English Communication Skills
