Results-driven professional with experience for 3 years in customer service, sales, technical support, leadership, and recruitment. A college graduate with a degree in Business Management Entrepreneurship, known for leading teams, resolving customer issues efficiently, and maintaining high service standards. Proficient in a variety of customer service, business, and productivity tools, including Salesforce, Zendesk, Shopify, Citrix, Kronos, RingCentral, Avaya, Canva, Microsoft Office, Google Workspace, -----------, Teachable, HTML, and WYSIWYG editors. Certified in Business Management and Entrepreneurship, Virtual Assistance for New Zealand Clients, and Budget Management and Leadership Training, demonstrating a strong foundation in business operations, customer support, and leadership development.
