* Customer Service
* Collections
* Lead Generation
* Human Resources
WORK EXPERIENCES:
* Environmental Health and Safety Coordinator - perform administrative tasks, reviewing,
planning, promoting, executing and monitoring of
Environmental and Health programs, manuals and
compliances in the workplace, conduct Occupational Safety and Health (OSH) to newly hired and current employees.
* Operations Manager - worked in a start up company that supports business with home health agencies. I handled Team Leads of different department, manage and determine staffing requirement, work assignment, evaluate performance reviews and overall team effectiveness.
* Human Resources Coordinator - schedule meetings, applicant interviews, HR events and agendas. Perform job orientations and respond to internal and external HR related inquiries.
* Lead Generation Specialist - I do research and identify potential home health companies that align with company's services. I initiate contact with the key decision-maker within targeted home health company through cold calling. I set appointments with qualified prospects and arrange meetings or calls with the CEO to discuss possible partnership opportunities.
* Worked as a Collections Team Lead (Auto-Finance account) for over 9 years handling low risk to high risk delinquency.
* Worked as a Customer Service Representative and Escalation agent where I practiced giving excellent customer service over the phone.
