Freelance Virtual Assistant (2018 – Present)
• Administrative tasks
• Web design
• Data entry
• Social media management
• Facebook Ads
• Project management
• Landing page designing
• Graphic design (Photoshop/Canva)
• SEO and Google Analytics
• Shopify Development
• Wordpress Development
• Amazon FBA
• E-Commerce (Shopify/eBay/Amazon/Etsy/Woo Commerce/Square)
• Google Cloud/Azure/AWS (Networking/VPS)
Optum-United Health Group (-----------)
• Health Advisor
• Inbound/Outbound calls and email
• Assist patients in making an educated, informed decision about their healthcare eligibility, benefits and claims.
eBay (-----------)
• Customer Service Rep
• Inbound/Outbound calls and email
• Provides support for an e-commerce site by helping resolve issues between buyers and sellers.
Dell Computers (-----------)
• Technical Service Representative for Latitude/Optiplex/XPS (Hardware and Wireless support)
• Inbound/Outbound calls and email
• Diagnose & troubleshoot network connectivity issue for wireless devices