I am a dedicated and hardworking medical student with a solid background in customer service and an intention to shift towards the virtual assistant role. I am dependable, and resilient, and have excellent communication skills as well as the combination of a solid medical knowledge base and customer service.
Key Skills:
Medical Knowledge: Understanding technical terms related to medicine and healthcare systems that come from my academic studies.
Customer Service: Proven ability to address client queries on time thus ensuring maximum client satisfaction.
Communication: Skilled in both oral and written forms of communication.
Technical Proficiency: Conversant with multiple digital tools, and platforms and a fast learner of new technologies & software.
Experience:
As a customer service representative, I solved numerous customer issues daily while engaging customers directly or through online platforms.
Verified
