Results-driven Virtual Assistant with 1+ year of experience in social media moderation and lead
management. Experienced in managing online communities across Facebook and Instagram,
Responding to comments, messages, and customer inquiries while maintaining a professional brand voice and ensuring positive customer engagement. Skilled in lead generation, CRM management, quality assurance, and administrative support, with proficiency in Google Workspace, Microsoft Office, Canva, and AI tools including ChatGPT. Known for strong attention to detail, excellent communication skills, and the ability to handle high volumes of interactions accurately and efficiently while delivering high-quality work.
TECH PROFICIENCY
Productivity & Admin: Google Workspace (Docs, Sheets, Slides, Drive, Calendar), Microsoft Office
(Word, Excel, PowerPoint), Notion, ClickUp, Data Entry, Email Management, Calendar Management
Communication: Gmail, Outlook, Zoom, Google Meet, WhatsApp, LinkedIn, Social Media Messaging
CRM & Marketing: ActiveCampaign, Lead Generation, CRM Management, Facebook & Instagram
Outreach, Customer Relationship Management, Social Media Moderation
AI & Automation: ChatGPT, Claude AI, Gemini AI, Grammarly
Design & Content: Canva, CapCut, Basic Video Editing, Social Media Content Posting
Project Management: Asana, ClickUp, Google Sheets Tracking, Task Coordination, Workflow
Management
Estimation & Architectural Design: AutoCAD, SketchUp, Revit (basic), Twinmotion, Bluebeam,
Quantity Takeoff, Cost Estimation, Construction Documentation
