Experienced in the iGaming industry, I have held key roles in workforce planning, customer support, KYC processes, and payments. As a former Planner, KYC and Payment Specialist, I developed strong expertise in compliance, resource management, and operational efficiency, as well as forecasting and optimizing schedules to ensure smooth operations, while also coordinating with HR on payroll-related issues to maintain accuracy and efficiency.. My diverse background equips me to contribute effectively to Customer Service functions, as well as HR-related roles, while continuing to expand my capabilities in dynamic and flexible work environments. I am eager to leverage this diverse skill set in dynamic roles across industries while continuing to expand my capabilities in flexible, independent work environments.
