I’m an IT Support Specialist with over 10 years of experience providing remote technical support, systems administration, and customer service for international companies.
Throughout my career, I've supported both end users and internal teams by troubleshooting technical issues, managing user accounts and access, onboarding and offboarding employees, and maintaining secure, reliable IT environments. I'm experienced with Google Workspace, Microsoft 365, Amazon Commerce Platforms (Seller Central, Vendor Central, Brand Registry, and Amazon SPP), Airtable, Slack, Bitwarden, and other cloud-based business systems.
Beyond traditional IT support, I also contribute to business operations by managing software subscriptions, supporting website administration, assisting with API integrations, and helping implement technology solutions that improve efficiency and productivity.
I take pride in being dependable, proactive, and easy to work with. Whether it's resolving technical issues, supporting business systems, or assisting tea-----------mbers, I focus on delivering professional, timely, and reliable support. I'm always eager to learn new technologies and am looking for a long-term remote opportunity where I can continue to grow while helping businesses succeed.
