I bring a strong ability to multitask, adapt to fast-paced environments, and maintain high levels of professionalism across diverse roles.
A meticulous Virtual Assistant with a strong background in delivering high-quality administrative and customer service support, I help busy entrepreneurs and start-up companies streamline their daily operations by efficiently managing remote office tasks. I'm consistently able to meet deadlines, handle sensitive information with accuracy, and provide well-researched solutions to support informed decision-making.
Below are my work experiences and skills that may align with what you’re looking for in a reliable and proactive business VA partner.
Work Experience:
* MEDICAL ADMIN VIRTUAL ASSISTANT
- HIPAA certified
- EHR management, CAQH account manager
- Provides administrative and scheduling support remotely
- Handles provider credentialing, contract, and enrolment, monitoring of patient’s medical records and updates of patient’s chart in EHR.
- Calling physicians and insurance offices for follow ups, and doing personal tasks assigned by the physician.
* CUSTOMER SERVICE REPRESENTATIVE
- Dealing with international clients and vendors and addressing issues/concerns. - Overseeing purchase orders, creating and sending invoice, receipt keeping, and handles shipment logistics
- Providing technical support on the required products of customers and vendors.
- Client and Vendors information records keeping
* OPERATIONS & GENERAL VIRTUAL ASSISTANT
- Appointment setting and Calendar Management
- Reaching out the international clients through sending Direct messages via CRM and online messaging apps for partnership intent.
- Building rapport to the clients from the click funnels
- Offering and selling digital courses
- Client information and calls status record keeping through spreadsheet
* EXECUTIVE ASSISTANT
- Works closely and provides operational support to the General Manager
- Planning and scheduling of meetings and appointment.
- Served as liaison officer to all department on General Manager’s behalf.
* HUMAN RESOURCE OFFICER
- Provides operational support to Human Resources Department:
Recruitment, Employee relations, Training, Compensation and Benefits.
- Handled Project Management across different departments and events
- Supports Property Management Department in documents record keeping
- Handled high-level of confidentiality in record keeping
Services I can do for You:
* Operations, Administrative and Executive Support
* Customer Service Support
* Script writing and Editing using AI tools
* Basic Funnel designs & Lead Generation
* Project Management & Team Coordination
* Inbox Triage/ E-mail management
* Appointment Setting, Calendar & Meeting Scheduling
* Research, Data Collection and Data Entry
* Social Media Management and basic Graphic design
* Basic Video editing and uploading
Tools I’m familiar with:
* AI Tools (Chat GPT, Grammarly, Claude)
* Canva, CapCut, Pexels, Slack, -----------, Figma
* EHR (Prompt, PT Everywhere, Empower EMR)
* CRM (Go High Level, Prompt, -----------)
* Zoom, Google Meet, WhatsApp, Skype
* MS Office (Word, Excel Sheet, PowerPoint, Outlook)
* Google Office Suite/ Workspace
(Drive, Docs, Sheets, Forms, Mail, Calendar, Slides)
* Notion, -----------, Loom, Klaviyo
* Calendly, Vocaroo, Dropbox
My Soft Skills:
* Diplomatic & Objective
* Emotional and Intelligence Stability
* Good Communication & Interpersonal Skills
* Trustworthy, Reliable, & Discreet
