I am a graduate of BA in Legal Management and a Senior Executive Assistant or Team Lead at an international law firm. I am skilled at carrying out administrative tasks and supporting C-level executives. I have a proven track record of providing exceptional administrative support and enhancing business operations leading to optimisation of business operations.
Senior Executive Assistant / Team Lead (April 2023 – present)
• Provided training and coaching to tea-----------mbers on administrative procedures, software application and skills necessary for tasks
• Handled training of 40 new executive assistants from August 2023- August 2024
• Spearheaded 2 projects namely: the creation of a new department for Total and Permanent Disability (TPD) and Insurance Claims and assisted in the Funding Department for Victoria team
• Presented data-driven insights to executives and proposed strategic plans for efficient task delivery
• Developed comprehensive blueprints for streamlining tasks and suggested the creation of a department dashboard
• Managed a daily workload of training 5-10 new recruits
• Led 2 teams consisting of 12 members as senior Executive Assistant or Team Lead
• Coordinated directly with C-level executives on creating task manuals, producing invoices and ensuring quality management of staff
• Created and updated existing company protocols or procedures
Claims Handler
April 2022- present
• Managed 20+ total permanent and disability insurance claims
• Aided solicitors by preparing and sending out forms for clients
• Communicated with insurers and third-party practices to obtain required documents
and to ensure overall success of client’s claim
Legal Virtual Assistant
April 2021-April 2022
• Tasked with Case file management, Document classification and Data Entry
• Processed supplier invoices and sent remittances to third parties
• Calendar management and scheduling
• Email management
• Handled reception calls
Freelancer (October 2020 - April 2021)
-----------
• Freelance writer
• Wrote Feature Articles and Promotion Blogs
• Wrote Product Reviews
• Wrote Social Media Captions for an online comic strip
• Wrote Criteria, Deliverables, Rules and Prizes for a marketing Campaign Contest
• Wrote Scoresheets for the Teams
• Wrote 2 Press Releases about Marketing Communication Campaign Contest and a national case competition for arts, communication and business students
SKILLS
Technical Skills: Project management, Executive Assistance and Software proficiency
Software Applications: Slack, AcrtionStep, WordPress, Microsoft Office (Word, Outlook, Powerpoint and Excel), SignNow, DocuSign, Wrike, Basecamp, Zoom, Microsoft teams, ChatGPT and Canva
Other Skills: Copywriting and Content Writing
AWARDS:
•-----------: Santo Tomas Academic Scholar
• 2019: CUM LAUDE, Legal Management
• 2018 and 2019:
AB Recognition Day Top 8
• 2015: Best Speaker in Thesis Competition
ORGANIZATIONS:
1) Legal Management Society
2) The Varsitarian, The Official Student Publication of UST
• Creative Writing Workshop 2017
• UST National Campus Journalism Awards
• Inkblots 2017
• Valik-Varsi 2018
• Pautakan Intercollegiate Quiz Competition
Head of the Creatives Department
