Versatile and adaptable professional with strong experience in customer service, banking operations, and healthcare documentation. Skilled in account maintenance, card servicing, credit/debit card onboarding, chargeback handling, transaction transfers, and limit loading gained from HSBC, ensuring compliance, accuracy, and customer satisfaction. Complemented by a solid background in medical transcription and editing, with expertise in transcribing and editing physician dictations, managing confidential records, and upholding healthcare documentation standards. Known for delivering excellent customer service to both patients and banking clients, resolving issues with empathy, accuracy, and professionalism. Highly eager to learn new skills, adaptable to diverse work environments, and committed to providing quality results while meeting deadlines in fast-paced settings
