Motivated and tech-savvy Information Technology graduate with hands-on experience in customer service, IT support, and administrative roles. Proven ability to troubleshoot technical issues, manage documentation, and deliver high-quality support in fast-paced environments. Former Subject Matter Expert (SME) at Sutherland Global Services, with a strong background in Google Workspace tools, team performance analysis, and client communication. Completed an IT internship focused on system administration and internal tech support. Also licensed as a Financial Wealth Planner, demonstrating adaptability and strong interpersonal skills. Detail-oriented, organized, and eager to take initiative in both technical and administrative tasks.
