I am a highly skilled IT professional with extensive experience in managing and maintaining diverse IT infrastructure and systems. My expertise spans across cyber security, technical support, server and network management, and automation. I am adept at providing phone and remote support, managing Office 365, and administering both Windows and Linux servers. My roles have included IT Operations Engineer, Vessel IT Engineer/Officer, and support for various clients and systems.Key Highlights:Proficient in cyber security risk and i----------- response using Microsoft Sentinel, MCAS, and Purview.Skilled in configuring and managing Microsoft 365, Windows Defender, and security setups.Experienced in managing Office 365, Exchange (On-prem and Online), SharePoint, Azure AD, AD-DS, and -----------pable of maintaining and managing IT infrastructure, including workstations, network printers, servers, backups, switches, firewalls, and Wi-Fi devices.Provided comprehensive technical support and troubleshooting for Linux servers and Windows Server environments.Successfully managed and maintained backups using various tools like Veeam and Acronis Cloud.Expertise in virtualization technologies such as VMware vSphere, Hyper-V, and VMware Horizon Server/VDI.Effective in creating automation scripts and setting up computer security measures.Strong communication skills with a proven ability to provide on-site and remote support to clients.
