Hi! I'm Ma. Fe, a detail-oriented and dependable Virtual Assistant with over 8 years of experience in the BPO industry. I specialize in administrative support, data entry, claims verification, dental insurance workflows, and customer service—delivering high-quality results to both local and international clients.I’ve handled a wide range of tasks including:
CRM management (Salesforce, Zoho)
High-volume data entry (Excel, Google Sheets)
Order processing and fulfillment (Shopee, Temu)
Live chat and email support•
Calendar and inbox management
Content moderation and compliance•
Lead generation and inside sales supportCurrently
I’m completing Medical Virtual Assistant mentorship training, gaining hands-on experience with::
Mock EHR/EMR systems
HIPAA awareness and compliance
Appointment scheduling
Billing workflows
Patient interaction and record managementI’m highly organized, tech-savvy, and committed to confidentiality, accuracy, and timely delivery. Whether you're in healthcare, ecommerce, or general admin support and I’m ready to help your business run smoothly.
If you're looking for someone reliable, proactive, and ready to contribute to your business success—I'm just a message away!
