I have 4 years of experience as a virtual assistant in a US-based mental health clinic and 6 years as a staff nurse. My nursing background provided me with essential medical knowledge, aiding my transition into virtual assistance. I am skilled in phone handling, calendar management, insurance verification, medication refills, and Google Sheets. I have experience with EHR systems like DrChrono, Practice Fusion, Charm, and AdvancedMD, as well as other medical softwares such as Acuity, Spruce, NexHealth, Zocdoc, Weave, Psychology Today, and Quartet.