I am currently a BPO employee who has experience through chat and voice support for Telco clients, we assist customers with various concerns, like billing explanations and issues, Basic device technical troubleshooting, online accounts assistance, and various customer support. I worked as well as a college instructor specializing in social sciences. I also have a background as a pharmacy aide that dispenses medicines. Worked as an office employee that with tasks on completing monthly and yearly financial reports, encoding, preparing, and managing reports using Microsoft programs. I also have experience on Human Resource Management, such as preparing payroll and mandatory deductions preparations.