As a customer service representative, we manage incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction. I am patient, empathetic, and passionately communicative. I love to talk, and understands the value of good communication skills. Problem-solving also comes naturally to me. I am confident at troubleshooting and investigate even if I don’t have enough information to answer customer questions or resolve complaints.
