I am a full time freelancer now and seeking opportunities to Work on new projects. I have over 3 years experience in Customer Service
and currently working as a part time online English teacher. I am a fast learner, and take pride in carrying out tasks to a high standard. I am a reliable, fast audio typist with an eye for detail, and excellent knowledge of spelling and grammar. I feel that with my skills and experience that I will be able to process all of my duties in a timely matter.
Additionally, I have expertise in:
1. Providing exceptional client service in-person and on the phone.
2. Resolve customer complaints via phone, email, mail, or social media.
3. Advise on company information.
4.Utilize computer technology to handle high call volumes.
5.Compile reports on overall customer satisfaction.
6.Attracts potential customers by answering product and service
7. Resolves customers concern in a professional and timely manner.