I've been with the BPO industry and Virtual Assistant for almost 6 years now as a Customer service representative, Sales Agent, Cold caller/appointment setter, email and chat support, and Inside Sales Agent. I offer a combination of unique skills and competencies which I have developed through a lengthy and rewarding career. I have honed call center and scripted conversation skills while being proficient in Sales. In previous roles, I have contributed to organizational improvements, collaborative team efforts and attainment of key business targets.